IOBLR Refund Policy
Last updated: October 14, 2024
At IOBLR, we strive to provide high-quality services that meet your needs. This Refund Policy outlines our guidelines for refunds on our services. Please review this policy carefully.
1. Services Covered
This Refund Policy applies to the following IOBLR services:
- Generative AI services: AI-powered content creation, AI-driven code generation, AI-enhanced customer service solutions, personalized product recommendations.
- Web3 Development services: Decentralized application (dApp) development, smart contract development and auditing, NFT marketplace development and integration, DAO development and management, Web3 community building and engagement.
- Marketing Services: Data-driven marketing strategy and campaign development, content marketing and SEO, social media marketing, performance marketing and analytics, Web3 marketing (NFT marketing, metaverse marketing).
2. Refund Eligibility
Refunds may be considered under the following circumstances:
- Non-delivery of services: If IOBLR fails to deliver the agreed-upon services within the specified timeframe, a full refund may be issued.
- Material breach of contract: If IOBLR materially breaches the service agreement, a refund may be issued.
- Service dissatisfaction: In cases of dissatisfaction with the delivered services, IOBLR will work with the client to address the concerns and find a mutually agreeable solution, which may include a partial refund.
3. Refund Exclusions
Refunds will generally not be provided for the following:
- Change of mind: If the client simply changes their mind about the services after they have been initiated.
- Delays caused by the client: If project delays or service disruptions occur due to actions or inactions on the part of the client.
- Force majeure: Circumstances beyond IOBLR's control, such as natural disasters or government regulations, that prevent service delivery.
4. Refund Request Process
To request a refund, please contact IOBLR at [your email address] with the following information:
- Your name and contact information
- Order or project details
- Reason for the refund request
- Supporting documentation (if applicable)
5. Refund Processing Time
IOBLR will review all refund requests and respond within [number] business days. If the refund is approved, it will be processed within [number] business days and credited to the original payment method.
6. Disputes
If a dispute arises regarding a refund request, IOBLR will make every effort to resolve the issue amicably. If a resolution cannot be reached, the dispute may be subject to binding arbitration or other legal processes as per the governing law.
7. Changes to This Refund Policy
IOBLR reserves the right to update this Refund Policy at any time. Any changes will be posted on this page with an updated "Last updated" date.
8. Contact Us
If you have any questions about this Refund Policy, please contact us at:
IOBLR (Input Output Bangalore)
JP nagar, Bangalore, Karnataka, India
Email: contact@ioblr.com